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Client Services

WFCM's Client Services Program is inclusive of but not limited to: budgeting assistance, emergency food and clothing provisions and referral to other social service providers. 

In FY 2012, the WFCM Client Services Program provided 580 unique households (1,829 individuals—139 seniors, 819 adults & 871 children) with a total of $144,211.26 financial assistance such as rent, utilities, car repair, prescriptions, gas cards, medical and dental assistance and grocery gift cards. This is an increase from last year, as last year we provided to 418 families (1,324 individuals).  

Our Mercy Ministry consists of the Clothing, Furniture and Transportation Ministries:
  • Clothing. We provide clothing, household items and bed linens to families facing homelessness.
  • Furniture. We match donated furniture to families with an identified need.
  • Transportation. Our dedicated transportation volunteer is available to transport clients without any other means of transportation to and from a variety of medical appointments.
In FY 2012, 843 families received a clothing voucher for the Mercy Closet up to 6 times per year. This is an increase as we provided clothing vouchers to 604 families in FY 2011. 41 families received furniture...a slight increase over last year’s 37 families.
 
Our Pathways to Success program provides 10 families up to $5,000 in financial support for 1 year to assist with rent and utilities. This program when partnered with the basic needs program that WFCM offers gives families a foundation for a secure future. In FY 2012, families met with a financial planner along with taking our Financial Peace budgeting program. They also received monthly food and bi-monthly clothing assistance for no charge.
 
Financial Peace University (FPU) is a nationally-known budget course offered by WFCM and taught by an experienced Board of Directors member. FPU is offered to all of our clients and the general public as a way to help them get on course with debt-reduction, savings and working toward self-sufficiency. They are given the option of a 5-week basic course or a 10-week advanced course. In FY 2012, more than 20 students graduated from our program—an increase over last year, as 14 students graduated in FY 2011.

For more information on our Client Services Program, please contact Leah Ann Furr.